Shipping policy
Shipping Policy
Delivering your skincare and beauty products safely and on time.
Rates & Delivery Times
We process all orders within 1�3 business days. Once shipped, delivery times are as follows:
- US Domestic: 2 to 5 business days
- International: 5 to 10 business days
Note: We currently do not offer expedited or next-day delivery.
Standard Shipping Rates
Shipping costs are calculated at checkout based on the total weight of your order:
| Order Weight | Shipping Cost |
|---|---|
| Up to 0.6 lbs | .99 |
| Up to 1.0 lb | .99 |
| Up to 5.0 lbs | .99 |
| Over 5.0 lbs | .99 |
Shipping Exceptions
To ensure safe and reliable delivery, we are currently unable to ship to the following addresses:
- PO Boxes
- US Military Bases (APO/FPO)
- American Samoa, Guam, Puerto Rico, and US Virgin Islands
Lost or Stolen Packages
If your package is marked as delivered but you haven't received it, please contact us within 5 business days at shopvalorian@gmail.com and we will work with the carrier to resolve the issue. VALORIAN is not responsible for delays caused by weather, carrier disruptions, or other circumstances beyond our control.